Based on public reviews and response behavior.
600 reviews over 410 days (about 45 per month). Busiest month: 10% of reviews.
Entertainment & Events average: score 60.7, rating 4.11 stars, reply rate 34.8%, over 1,178 ranked companies · benchmark 10 Oct 2026
Score
43.7
Industry average 60.7
17.0 below average
Rating
4.06
Industry average 4.11
0.05 below average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 36% negative
Covering November 2024 — 60 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 48% of reviews in this period, with 48% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,178 ranked companies in Entertainment & Events (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 43.7 sits in the bottom quarter of about 1,200 ranked Entertainment & Events companies (25th percentile: 50, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 67% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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