Customereye

Lothian Domestics Ltd

Home Serviceswww.lothiandomestics.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 303 days (about 20 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

88/100
−5.7 vs. last month4.92 ★ average rating · 200 reviews
88/100 from 200 reviews over 11 months, moderate confidence.

Home Services average: score 61.5, rating 4.27 stars, reply rate 46.8%, over 414 ranked companies · benchmark 16 Sept 2026

Score88.3vs 61.526.8Rating4.92vs 4.270.65Reply ratevs 46.8%

Competitive Performance Rank

Among ranked Home Services companies

#22of 414 ranked in Home Services
Top 5% · Top Tier
#1 (best)#414 (worst)
#20Peer
#21Peer
#22This company
#23Peer
#24Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral2%
  • Negative15%

Sentiment Balance

Covering September 2026 — 10 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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