Labels Online

Printing & Signage • United Kingdomwww.labelsonline.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

62/100

+25.0 vs. last month4.62 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#86of 232

Top 37% · Upper Half

#1 (best)#232 (worst)

#84Peer

#85Peer

#86This company

#87Peer

#88Peer

Overall Customer Sentiment

Above Average

77% of reviews positive, 21% negative

77%

positive

Positive77%
Neutral2%
Negative21%

Sentiment Balance

Covering October 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.8%

Response Speed

18.0%

Product Quality

16.1%

Customer Support

12.6%

Loyalty

8.9%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 2.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100

31/100

signal score

•Built from a negative-review share of 38.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

85.0%

4★

5.3%

3★

1.8%

2★

2.3%

1★

5.5%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 94.6% in the three months before that.

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