Based on public reviews and response behavior.
208 days of reviews, with a steady monthly review flow. Busiest month: 44% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Apparel & Fashion average: score 61.3, rating 4.02 stars, reply rate 35.3%, over 3,009 ranked companies · benchmark 4 Nov 2026
Score
73.9
Industry average 61.3
12.6 above average
Rating
3.21
Industry average 4.02
0.81 below average
Reply rate
—
Industry average 35.3%
not measured
Not ranked
no reviews in the last 12 months
57% of reviews positive, 43% negative
Covering April 2023, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,009 ranked companies in Apparel & Fashion (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.139 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 96% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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