Appliances & Home Electronics • United Kingdomwww.kentapplianceworld.co.uk
Review data last updated .
Based on public reviews and response behavior.
514 days of reviews, with a sparse monthly review flow. Busiest month: 13% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Appliances & Home Electronics average: score 59.5, rating 3.99 stars, reply rate 35.0%, over 922 ranked companies · benchmark 4 Nov 2026
Score
56.8
Industry average 59.5
2.7 below average
Rating
2.86
Industry average 3.99
1.13 below average
Reply rate
—
Industry average 35.0%
not measured
Not ranked
no reviews in the last 12 months
47% of reviews positive, 51% negative
Covering November 2021, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 922 ranked companies in Appliances & Home Electronics (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.233 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An average rating of 2.86 stars is 1.1 below the Appliances & Home Electronics average of 4.0. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
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