Customereye

Calibrate

Supplements & Nutrition • United Stateswww.joincalibrate.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

56/100
+13.6 vs. last month2.28 ★ average rating · 992 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#138of 301
Top 46% · Upper Half
#1 (best)#301 (worst)
#136Peer
#137Peer
#138This company
#139Peer
#140Peer

Overall Customer Sentiment

Above Average

43% of reviews positive, 56% negative

43%
positive
  • Positive43%
  • Neutral1%
  • Negative56%

Sentiment Balance

Covering July 2026 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 964 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
22.3%
Communication
15.7%
Product Quality
13.2%
Loyalty
13.1%
Pricing
10.4%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 22.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH91/100
91/100
signal score
  • Built from a negative-review share of 55.8% across this company's analyzed reviews.
  • 14 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.3avg rating
5
27.9%
4
2.8%
3
2.1%
2
4.0%
1
63.1%

Based on 992 analyzed reviews. Sentiment is slipping: 30.0% of reviews in the last three months were positive, compared with 57.9% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis