Customereye

Suppz

Supplements & Nutrition • Fennimore, WIsuppz.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
4.52 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#226of 301
Top 75% · Bottom Tier
#1 (best)#301 (worst)
#224Peer
#225Peer
#226This company
#227Peer
#228Peer

Overall Customer Sentiment

Below Average

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral2%
  • Negative25%

Sentiment Balance

Covering March 2022 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 960 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2022.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.3%
Response Speed
17.2%
Product Quality
14.2%
Pricing
12.2%
Loyalty
11.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100
44/100
signal score
  • Built from a negative-review share of 24.9% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
79.3%
4
8.2%
3
3.8%
2
2.5%
1
6.2%

Based on 1,000 analyzed reviews. Sentiment is slipping: 33.3% of reviews in the last three months were positive, compared with 80.0% in the three months before that.

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