Based on public reviews and response behavior.
100 reviews over 627 days (about 4.8 per month). Busiest month: 13% of reviews. Languages: en 100%.
Schools & Academic Education average: score 67.7, rating 4.52 stars, reply rate 38.4%, over 1,245 ranked companies · benchmark 7 Oct 2026
Score
77.6
Industry average 67.7
9.9 above average
Rating
3.97
Industry average 4.52
0.55 below average
Reply rate
—
Industry average 38.4%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 26% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,245 ranked companies in Schools & Academic Education (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.253 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 77.6 places the company in the top quarter of about 1,200 ranked Schools & Academic Education companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
Included in the full report
Unlock the full report — $4.99