Customereye

ISL Education Lending

Lending & Consumer Finance • United Stateswww.iowastudentloan.org

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 126 days (about 24 per month). Busiest month: 40% of reviews. Languages: en 91%, unknown 8%, it 1%.

Overall Score

92/100
Short observation window (126 days)
−9.2 vs. last month4.85 ★ average rating · 100 reviews
92/100 from 100 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Lending & Consumer Finance average: score 64.8, rating 4.42 stars, reply rate 49.4%, over 1,065 ranked companies · benchmark 4 Oct 2026

Score

92.3

Industry average 64.8

27.5 above average

Rating

4.85

Industry average 4.42

0.43 above average

Reply rate

—

Industry average 49.4%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#31of 1065 ranked in Lending & Consumer Finance
Top 3% · Top Tier
#1 (best)#1065 (worst)
#29Peer
#30Peer
#31This company
#32Peer
#33Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

93% of reviews positive, 6% negative

93%
positive
  • Positive93%
  • Neutral1%
  • Negative6%

Sentiment Balance

Covering August 2026 — 25 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 12% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Customer Support
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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