Based on public reviews and response behavior.
4,730 days of reviews, with a sparse monthly review flow. Busiest month: 8% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
General Retail & Marketplaces average: score 64.1, rating 4.25 stars, reply rate 36.2%, over 2,516 ranked companies · benchmark 4 Nov 2026
Score
78.4
Industry average 64.1
14.3 above average
Rating
4.76
Industry average 4.25
0.51 above average
Reply rate
—
Industry average 36.2%
not measured
Not ranked
no reviews in the last 12 months
90% of reviews positive, 10% negative
Covering July 2018, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,516 ranked companies in General Retail & Marketplaces (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 67 mentions with a sentiment score of 90.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.76 stars is 0.5 above the General Retail & Marketplaces average of 4.3. Show the rating where prospects decide: product pages, checkout, e-mail footers.
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