Based on public reviews and response behavior.
93 reviews over 2,100 days (about 1.4 per month). Busiest month: 36% of reviews. Languages: en 99%, da 1%.
These figures describe an earlier period, not the last 12 months.
Finance & Insurance average: score 63.0, rating 4.24 stars, reply rate 47.4%, over 2,556 ranked companies · benchmark 13 Oct 2026
Score
52.6
Industry average 63.0
10.4 below average
Rating
3.98
Industry average 4.24
0.26 below average
Reply rate
—
Industry average 47.4%
not measured
Not ranked
no reviews in the last 12 months
82% of reviews positive, 19% negative
Covering August 2024 — 33 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 97% of reviews in this period, with 3% negative and 0% neutral.
Share of theme mentions
Themes extracted from 93 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,556 ranked companies in Finance & Insurance (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 44 mentions with a sentiment score of 85.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.