Customereye

I Tech

Tech & Electronicswww.i-tech.com.au

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,291 days (about 1.3 per month). Busiest month: 6% of reviews. Languages: en 100%.

Overall Score

50/100
4.28 ★ average rating · 100 reviews
50/100 from 100 reviews over 13 months, moderate confidence.

Tech & Electronics average: score 59.5, rating 4.12 stars, reply rate 28.0%, over 1,067 ranked companies · benchmark 19 Oct 2026

Score

49.5

Industry average 59.5

10.0 below average

Rating

4.28

Industry average 4.12

0.16 above average

Reply rate

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Industry average 28.0%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#833of 1067 ranked in Tech & Electronics
Top 78% · Bottom Tier
#1 (best)#1067 (worst)
#831Peer
#832Peer
#833This company
#834Peer
#835Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

74% of reviews positive, 26% negative

74%
positive
  • Positive74%
  • Neutral0%
  • Negative26%

Sentiment Balance

Covering February 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Loyalty
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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