Construction & Industrial • United Kingdomhsstoolshop.co.uk
Review data last updated .
Based on public reviews and response behavior.
3,905 days of reviews, with a sparse monthly review flow. Busiest month: 9% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Construction & Industrial average: score 67.9, rating 4.50 stars, reply rate 46.7%, over 1,721 ranked companies · benchmark 4 Nov 2026
Score
58.1
Industry average 67.9
9.8 below average
Rating
4.93
Industry average 4.50
0.43 above average
Reply rate
—
Industry average 46.7%
not measured
Not ranked
no reviews in the last 12 months
91% of reviews positive, 8% negative
Covering June 2016, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,721 ranked companies in Construction & Industrial (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 68 mentions with a sentiment score of 88.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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