Houzeo

Real Estate & Property • United Stateswww.houzeo.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

67/100

4.81 ★ average rating · 700 reviews

Competitive Performance Rank

Among fully-analyzed Real Estate & Property companies

#19of 92

Top 21% · Top Tier

#1 (best)#92 (worst)

#17Peer

#18Peer

#19This company

#20Peer

#21Peer

Overall Customer Sentiment

Category Leader

82% of reviews positive, 16% negative

82%

positive

Positive82%
Neutral2%
Negative16%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 691 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

34.7%

Product Quality

15.3%

Response Speed

11.0%

Onboarding

10.6%

Problem Resolution

9.2%

Most feedback concerns Customer Support.

The most common complaint theme is Value For Money, making up 0.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100

18/100

signal score

•Built from a negative-review share of 15.6% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

93.6%

4★

1.4%

3★

1.1%

2★

0.1%

1★

3.7%

Based on 700 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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