Based on public reviews and response behavior.
561 reviews over 2,740 days (about 6.2 per month). Busiest month: 35% of reviews.
Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026
Score
35.5
Industry average 60.8
25.3 below average
Rating
2.99
Industry average 4.11
1.12 below average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
48% of reviews positive, 50% negative
Covering December 2022 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 561 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,189 ranked companies in Entertainment & Events (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.193 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.340). Review the worst months in the trend data to identify specific operational or product issues.
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