Customereye

Hobbytron

Entertainment & Events • United Stateswww.hobbytron.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

36/100
2.99 ★ average rating · 561 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#293of 322
Top 91% · Bottom Tier
#1 (best)#322 (worst)
#291Peer
#292Peer
#293This company
#294Peer
#295Peer

Overall Customer Sentiment

Below Average

48% of reviews positive, 50% negative

48%
positive
  • Positive48%
  • Neutral3%
  • Negative50%

Sentiment Balance

Covering December 2022 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 535 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2022.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.3%
Customer Support
13.6%
Loyalty
12.6%
Product Quality
11.7%
Pricing
10.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 20.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100
54/100
signal score
  • Built from a negative-review share of 50.0% across this company's analyzed reviews.
  • 7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.0avg rating
5
38.1%
4
8.6%
3
6.1%
2
8.4%
1
38.9%

Based on 561 analyzed reviews. Sentiment is improving: 16.7% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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