Based on public reviews and response behavior.
1,511 days of reviews, with a sparse monthly review flow. Busiest month: 16% of reviews. Languages: en 100%.
Finance & Insurance average: score 63.8, rating 4.21 stars, reply rate 46.8%, over 2,827 ranked companies · benchmark 4 Nov 2026
Score
54.6
Industry average 63.8
9.2 below average
Rating
4.36
Industry average 4.21
0.15 above average
Reply rate
—
Industry average 46.8%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 19% negative
Covering October 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,827 ranked companies in Finance & Insurance (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 54.6 sits in the bottom quarter of about 2,800 ranked Finance & Insurance companies (25th percentile: 55, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 23% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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