Based on public reviews and response behavior.
100 reviews over 867 days (about 3.5 per month). Busiest month: 28% of reviews. Languages: en 98%, fr 1%, nl 1%.
Finance & Insurance average: score 63.3, rating 4.27 stars, reply rate 49.1%, over 2,137 ranked companies · benchmark 8 Oct 2026
Score
56.3
Industry average 63.3
7.0 below average
Rating
4.31
Industry average 4.27
0.04 above average
Reply rate
—
Industry average 49.1%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering November 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,137 ranked companies in Finance & Insurance (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 3% of reviews against an industry average of 49%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 67 mentions with a sentiment score of 82.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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