Customereye

Hayes & Jarvis

Flight & Hotel Bookingwww.hayesandjarvis.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

176 reviews over 395 days (about 14 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

77/100
4.99 ★ average rating · 176 reviews
77/100 from 176 reviews over 14 months, moderate confidence.

Flight & Hotel Booking average: score 64.8, rating 4.32 stars, reply rate 49.2%, over 638 ranked companies · benchmark 20 Sept 2026

Score77.3vs 64.812.5Rating4.99vs 4.320.67Reply ratevs 49.2%

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#134of 638 ranked in Flight & Hotel Booking
Top 21% · Top Tier
#1 (best)#638 (worst)
#132Peer
#133Peer
#134This company
#135Peer
#136Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

96% of reviews positive, 3% negative

96%
positive
  • Positive96%
  • Neutral1%
  • Negative3%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Included in the full report

Unlock the full report — $4.99

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Flight & Hotel Booking