Customereye

HardSoft - Devices for Teams

Tech & Electronics • United Kingdomhardsoftcomputers.co.uk

Review data last updated .

Based on public reviews and response behavior.

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392 days of reviews, with a steady monthly review flow. Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

89/100
−21.9 vs. last month4.85 ★ average rating
89/100 from public reviews over 14 months, moderate confidence.

Tech & Electronics average: score 60.8, rating 4.20 stars, reply rate 29.4%, over 870 ranked companies · benchmark 4 Nov 2026

Score

88.8

Industry average 60.8

28.0 above average

Rating

4.85

Industry average 4.20

0.65 above average

Reply rate

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Industry average 29.4%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#31of 870 ranked in Tech & Electronics
Top 4% · Top Tierdown 128 from last month
#1 (best)#870 (worst)
#29Peer
#30Peer
#31This company
#32Peer
#33Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering September 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
Hidden
Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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