Customereye

Halcyon Timber

Construction & Industrialwww.halcyontimber.co.uk

Review data last updated .

Based on public reviews and response behavior.

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163 reviews over 382 days (about 13 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

73/100
−7.2 vs. last month4.58 ★ average rating · 163 reviews
73/100 from 163 reviews over 12 months, moderate confidence.

Construction & Industrial average: score 65.5, rating 4.55 stars, reply rate 45.7%, over 1,766 ranked companies · benchmark 8 Oct 2026

Score

73.3

Industry average 65.5

7.8 above average

Rating

4.58

Industry average 4.55

0.03 above average

Reply rate

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Industry average 45.7%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#545of 1766 ranked in Construction & Industrial
Top 31% · Upper Halfdown 37 from last month
#1 (best)#1766 (worst)
#543Peer
#544Peer
#545This company
#546Peer
#547Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral2%
  • Negative14%

Sentiment Balance

Covering September 2026 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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