Based on public reviews and response behavior.
600 reviews over 3,381 days (about 5.4 per month). Busiest month: 18% of reviews.
Sports & Fitness average: score 63.4, rating 4.32 stars, reply rate 31.1%, over 1,492 ranked companies · benchmark 19 Oct 2026
Score
38.9
Industry average 63.4
24.5 below average
Rating
3.58
Industry average 4.32
0.74 below average
Reply rate
—
Industry average 31.1%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 44% negative
Covering March 2015 — 22 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 36% of reviews in this period, with 64% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,492 ranked companies in Sports & Fitness (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.299). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 38.9 sits in the bottom quarter of about 1,500 ranked Sports & Fitness companies (25th percentile: 55, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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