Customereye

Giftcard.co.uk

Gifts & Party Supplieswww.giftcard.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 87 days (about 70 per month). Busiest month: 43% of reviews. Languages: en 99%, af 1%, hu 1%.

Overall Score

81/100
Short observation window (87 days)
+4.2 vs. last month3.64 ★ average rating · 200 reviews
81/100 from 200 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Gifts & Party Supplies average: score 64.0, rating 4.40 stars, reply rate 37.1%, over 376 ranked companies · benchmark 4 Oct 2026

Score

81.3

Industry average 64.0

17.3 above average

Rating

3.64

Industry average 4.40

0.76 below average

Reply rate

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Industry average 37.1%

not measured

Competitive Performance Rank

Among ranked Gifts & Party Supplies companies

#30of 376 ranked in Gifts & Party Supplies
Top 8% · Top Tier
#1 (best)#376 (worst)
#28Peer
#29Peer
#30This company
#31Peer
#32Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

71% of reviews positive, 29% negative

71%
positive
  • Positive71%
  • Neutral0%
  • Negative29%

Sentiment Balance

Covering September 2026 — 52 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 29% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Onboarding
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Delivery Shipping
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Customer Support
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Response Speed
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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