Customereye

Gateway - Everything Property

Real Estate & Propertywww.gatewayplc.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 69 days (about 88 per month). Busiest month: 36% of reviews. Languages: en 100%.

Overall Score

56/100
Short observation window (69 days)
−1.0 vs. last month4.75 ★ average rating · 200 reviews
56/100 from 200 reviews over 3 months, moderate confidence. trend not shown: window under six months.

Real Estate & Property average: score 66.8, rating 4.21 stars, reply rate 55.5%, over 637 ranked companies · benchmark 6 Oct 2026

Score

55.9

Industry average 66.8

10.9 below average

Rating

4.75

Industry average 4.21

0.54 above average

Reply rate

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Industry average 55.5%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#497of 637 ranked in Real Estate & Property
Top 78% · Bottom Tier
#1 (best)#637 (worst)
#495Peer
#496Peer
#497This company
#498Peer
#499Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

86% of reviews positive, 12% negative

86%
positive
  • Positive86%
  • Neutral2%
  • Negative12%

Sentiment Balance

Covering September 2026 — 59 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Response Speed
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Pricing
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Value For Money
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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