G2

Tech & Electronics • United Stateswww.g2.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

42/100

−14.3 vs. last month3.35 ★ average rating · 1,305 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#114of 127

Top 90% · Bottom Tier

#1 (best)#127 (worst)

#112Peer

#113Peer

#114This company

#115Peer

#116Peer

Overall Customer Sentiment

Below Average

59% of reviews positive, 40% negative

59%

positive

Positive59%
Neutral2%
Negative40%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,265 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

17.3%

Pricing

14.0%

Product Quality

13.6%

Loyalty

12.1%

Onboarding

10.9%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 14.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH60/100

60/100

signal score

•Built from a negative-review share of 39.6% across this company's analyzed reviews.
•20 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.4avg rating

5★

51.6%

4★

6.0%

3★

3.8%

2★

3.3%

1★

35.2%

Based on 1,305 analyzed reviews. Sentiment is holding steady: 15.4% of reviews in the last three months were positive, compared with 18.2% in the three months before that.

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