Based on public reviews and response behavior.
55 reviews over 296 days (about 5.7 per month). Busiest month: 20% of reviews. Languages: en 91%, de 4%, it 4%.
Sports & Fitness average: score 63.4, rating 4.32 stars, reply rate 31.1%, over 1,492 ranked companies · benchmark 18 Oct 2026
Score
41.4
Industry average 63.4
22.0 below average
Rating
3.40
Industry average 4.32
0.92 below average
Reply rate
—
Industry average 31.1%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 42% negative
Covering March 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 55 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,492 ranked companies in Sports & Fitness (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.219 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.998). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99