Based on public reviews and response behavior.
100 reviews over 1,505 days (about 2 per month). Busiest month: 9% of reviews. Languages: en 96%, it 4%.
Home & Living average: score 66.3, rating 4.45 stars, reply rate 47.4%, over 3,821 ranked companies · benchmark 8 Oct 2026
Score
79.2
Industry average 66.3
12.9 above average
Rating
3.68
Industry average 4.45
0.77 below average
Reply rate
—
Industry average 47.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 33% negative
Covering May 2025 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,821 ranked companies in Home & Living (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.297 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 79.2 places the company in the top quarter of about 3,800 ranked Home & Living companies (75th percentile: 76). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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