Based on public reviews and response behavior.
83 reviews over 323 days (about 7.8 per month). Busiest month: 53% of reviews — one month dominates this sample. Languages: en 100%.
Home & Living average: score 67.0, rating 4.46 stars, reply rate 45.0%, over 5,958 ranked companies · benchmark 17 Oct 2026
Score
60.8
Industry average 67.0
6.3 below average
Rating
4.86
Industry average 4.46
0.40 above average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
94% of reviews positive, 5% negative
Covering August 2026 — 44 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 5% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 83 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,958 ranked companies in Home & Living (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Onboarding" is the strongest recurring theme in the reviews: 57 mentions with a sentiment score of 95.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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