Customereye

Factory Direct Flooring Ltd

Home & Livingwww.factory-direct-flooring.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 83 days (about 73 per month). Busiest month: 36% of reviews. Languages: en 100%.

Overall Score

77/100
Short observation window (83 days)
+16.8 vs. last month4.29 ★ average rating · 200 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#122of 1376
Top 9% · Top Tier
#1 (best)#1376 (worst)
#120Peer
#121Peer
#122This company
#123Peer
#124Peer

79 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Category Leader

62% of reviews positive, 38% negative

62%
positive
  • Positive62%
  • Neutral1%
  • Negative38%

Sentiment Balance

Covering September 2026 — 33 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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