Based on public reviews and response behavior.
73 reviews over 1,011 days (about 2.2 per month). Busiest month: 7% of reviews. Languages: fr 100%.
Finance & Insurance average: score 62.6, rating 4.18 stars, reply rate 45.0%, over 3,047 ranked companies · benchmark 17 Oct 2026
Score
41.4
Industry average 62.6
21.2 below average
Rating
1.45
Industry average 4.18
2.73 below average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
22% of reviews positive, 77% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Reviews are mostly in French
Share of theme mentions
Themes extracted from 73 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,047 ranked companies in Finance & Insurance (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.197 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 41.4 sits in the bottom quarter of about 3,000 ranked Finance & Insurance companies (25th percentile: 53, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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