Based on public reviews and response behavior.
198 reviews over 174 days (about 35 per month). Busiest month: 25% of reviews. Languages: en 93%, fr 7%.
Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026
Score
66.4
Industry average 65.5
1.0 above average
Rating
4.15
Industry average 4.43
0.28 below average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 23% negative
Covering September 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 18% of reviews in this period, with 82% negative and 0% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 198 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,142 ranked companies in Lending & Consumer Finance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.436). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 82% of reviews against an industry average of 50%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
