Based on public reviews and response behavior.
1,770 days of reviews, with a sparse monthly review flow. Busiest month: 11% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Apparel & Fashion average: score 61.5, rating 4.02 stars, reply rate 35.3%, over 3,006 ranked companies · benchmark 5 Nov 2026
Score
57.2
Industry average 61.5
4.3 below average
Rating
4.57
Industry average 4.02
0.55 above average
Reply rate
—
Industry average 35.3%
not measured
Not ranked
no reviews in the last 12 months
82% of reviews positive, 15% negative
Covering January 2022, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,006 ranked companies in Apparel & Fashion (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 16% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 67 mentions with a sentiment score of 82.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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