Based on public reviews and response behavior.
1,789 days of reviews, with a sparse monthly review flow. Busiest month: 69% of reviews — one month dominates this sample. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Home & Living average: score 66.9, rating 4.38 stars, reply rate 43.9%, over 5,926 ranked companies · benchmark 5 Nov 2026
Score
75.2
Industry average 66.9
8.3 above average
Rating
4.22
Industry average 4.38
0.16 below average
Reply rate
—
Industry average 43.9%
not measured
Not ranked
no reviews in the last 12 months
85% of reviews positive, 13% negative
Covering April 2018, not the company's full review history.
Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 10% negative and 3% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,926 ranked companies in Home & Living (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 99% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 45 mentions with a sentiment score of 80.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
