Customereye

Body Engineers

Apparel & Fashion • United Stateswww.engineered-life.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

72/100
4.52 ★ average rating · 601 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#8of 330
Top 2% · Top Tier
#1 (best)#330 (worst)
#6Peer
#7Peer
#8This company
#9Peer
#10Peer

Overall Customer Sentiment

Category Leader

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative11%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 575 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
26.3%
Delivery Shipping
16.6%
Loyalty
15.0%
Customer Support
10.7%
Response Speed
10.4%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 4.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW7/100
7/100
signal score
  • Built from a negative-review share of 10.5% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
82.9%
4
5.3%
3
1.7%
2
0.8%
1
9.3%

Based on 601 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 94.1% in the three months before that.

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