Customereye

Energy Contract Renewals

Energy & Utilitieswww.energycontractrenewals.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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49 reviews.

Overall Score

77/100
4.96 ★ average rating · 49 reviews
77/100 from 49 reviews, under the 50-review floor.

Energy & Utilities average: score 62.9, rating 4.14 stars, reply rate 45.9%, over 631 ranked companies · benchmark 16 Sept 2026

Score77.1vs 62.914.2Rating4.96vs 4.140.82Reply rate—vs 45.9%

Competitive Performance Rank

Not ranked

fewer than 50 reviews

Overall Customer Sentiment

Below Average

92% of reviews positive, 6% negative

92%
positive
  • Positive92%
  • Neutral2%
  • Negative6%

Sentiment Balance

Covering September 2020 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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