Customereye

EEC Home Improvements

Home Services • United Kingdomeechomeimprovements.co.uk

Review data last updated .

Based on public reviews and response behavior.

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1,076 days of reviews, with a sparse monthly review flow. Busiest month: 19% of reviews. Languages: en 100%.

Overall Score

62/100
−8.4 vs. last month3.74 ★ average rating
62/100 from public reviews over 10 months, moderate confidence.

Home Services average: score 70.2, rating 4.59 stars, reply rate 46.9%, over 1,380 ranked companies · benchmark 5 Nov 2026

Score

61.8

Industry average 70.2

8.4 below average

Rating

3.74

Industry average 4.59

0.85 below average

Reply rate

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Industry average 46.9%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#1014of 1380 ranked in Home Services
Top 73% · Mid Packup 32 from last month
#1 (best)#1380 (worst)
#1012Peer
#1013Peer
#1014This company
#1015Peer
#1016Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

71% of reviews positive, 26% negative

71%
positive
  • Positive71%
  • Neutral3%
  • Negative26%

Sentiment Balance

Covering August 2024, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 67% negative and 33% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Communication
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Problem Resolution
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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