Based on public reviews and response behavior.
424 days of reviews, with a sparse monthly review flow. Busiest month: 11% of reviews. Languages: en 100%.
Home Services average: score 70.2, rating 4.59 stars, reply rate 46.9%, over 1,380 ranked companies · benchmark 5 Nov 2026
Score
66.3
Industry average 70.2
3.9 below average
Rating
4.95
Industry average 4.59
0.36 above average
Reply rate
—
Industry average 46.9%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 19% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 0% negative and 25% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,380 ranked companies in Home Services (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 59 mentions with a sentiment score of 76.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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