Based on public reviews and response behavior.
76 reviews over 2,163 days (about 1.1 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 100%.
Apparel & Fashion average: score 64.0, rating 4.25 stars, reply rate 36.5%, over 3,049 ranked companies · benchmark 19 Oct 2026
Score
72.1
Industry average 64.0
8.1 above average
Rating
4.38
Industry average 4.25
0.13 above average
Reply rate
—
Industry average 36.5%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 12% negative
Covering July 2021 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 76 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,049 ranked companies in Apparel & Fashion (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 5% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 51 mentions with a sentiment score of 88.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
