Customereye

djkit®

Entertainment & Events • United Kingdomwww.djkit.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

65/100
−6.6 vs. last month4.91 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#40of 322
Top 12% · Top Tier
#1 (best)#322 (worst)
#38Peer
#39Peer
#40This company
#41Peer
#42Peer

Overall Customer Sentiment

Category Leader

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering November 2024 — 16 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
21.6%
Delivery Shipping
17.7%
Product Quality
17.1%
Loyalty
12.6%
Response Speed
12.1%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100
22/100
signal score
  • Built from a negative-review share of 22.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
95.8%
4
2.3%
3
0.5%
2
0.0%
1
1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.2% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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