Customereye

digiDirect

Tech & Electronicswww.digidirect.com.au

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 248 days (about 25 per month). Busiest month: 23% of reviews. Languages: en 100%.

Overall Score

72/100
−5.5 vs. last month3.55 ★ average rating · 200 reviews
72/100 from 200 reviews over 9 months, moderate confidence.

Tech & Electronics average: score 58.1, rating 4.27 stars, reply rate 31.3%, over 319 ranked companies · benchmark 16 Sept 2026

Score71.7vs 58.113.6Rating3.55vs 4.270.72Reply ratevs 31.3%

Competitive Performance Rank

Among ranked Tech & Electronics companies

#50of 319 ranked in Tech & Electronics
Top 16% · Top Tier
#1 (best)#319 (worst)
#48Peer
#49Peer
#50This company
#51Peer
#52Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

59% of reviews positive, 39% negative

59%
positive
  • Positive59%
  • Neutral3%
  • Negative39%

Sentiment Balance

Covering September 2026 — 10 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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