Based on public reviews and response behavior.
1,312 days of reviews, with a sparse monthly review flow. Busiest month: 13% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Finance & Insurance average: score 63.8, rating 4.21 stars, reply rate 46.8%, over 2,827 ranked companies · benchmark 5 Nov 2026
Score
53.1
Industry average 63.8
10.7 below average
Rating
4.47
Industry average 4.21
0.26 above average
Reply rate
—
Industry average 46.8%
not measured
Not ranked
no reviews in the last 12 months
81% of reviews positive, 19% negative
Covering January 2022, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,827 ranked companies in Finance & Insurance (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.193). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 4% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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