Based on public reviews and response behavior.
100 reviews over 3,129 days (about 1 per month). Busiest month: 7% of reviews. Languages: en 100%.
Software & Web Services average: score 59.5, rating 4.06 stars, reply rate 36.1%, over 2,026 ranked companies · benchmark 6 Oct 2026
Score
82.2
Industry average 59.5
22.7 above average
Rating
4.93
Industry average 4.06
0.87 above average
Reply rate
—
Industry average 36.1%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 9% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 0% negative and 25% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,026 ranked companies in Software & Web Services (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 82.2 places the company in the top quarter of about 2,000 ranked Software & Web Services companies (75th percentile: 71). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 87 mentions with a sentiment score of 90.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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