Customereye

Creepy Co.

Apparel & Fashion • United Stateswww.creepycompany.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
+33.3 vs. last month4.32 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#175of 330
Top 53% · Mid Pack
#1 (best)#330 (worst)
#173Peer
#174Peer
#175This company
#176Peer
#177Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 18% negative

81%
positive
  • Positive81%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering October 2023 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 592 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
24.3%
Delivery Shipping
22.0%
Response Speed
14.4%
Loyalty
12.4%
Customer Support
9.2%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 3.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100
19/100
signal score
  • Built from a negative-review share of 20.7% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
76.8%
4
4.5%
3
3.7%
2
4.0%
1
11.0%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 83.3% in the three months before that.

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