Customereye

Create Gift Love

Gifts & Party Supplies • Ringwoodwww.creategiftlove.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

75/100
4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#4of 149
Top 3% · Top Tier
#1 (best)#149 (worst)
#2Peer
#3Peer
#4This company
#5Peer
#6Peer

Overall Customer Sentiment

Category Leader

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral1%
  • Negative6%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
23.5%
Delivery Shipping
22.1%
Response Speed
17.3%
Customer Support
12.6%
Loyalty
11.7%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW2/100
2/100
signal score
  • Built from a negative-review share of 12.3% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
92.8%
4
2.3%
3
1.8%
2
1.2%
1
1.8%

Based on 600 analyzed reviews. Sentiment is improving: 87.5% of reviews in the last three months were positive, compared with 80.0% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis