Customereye

Creamline

Food & Beveragewww.creamline.co.uk

Review data last updated .

Based on public reviews and response behavior.

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62 reviews over 3,658 days (about 0.5 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

43/100
Short observation window (3658 days)
+13.3 vs. last month3.50 ★ average rating · 62 reviews
43/100 from 62 reviews over 3 months, limited confidence. trend not shown: window under six months.

Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,979 ranked companies · benchmark 15 Oct 2026

Score

42.8

Industry average 61.8

19.0 below average

Rating

3.50

Industry average 4.22

0.72 below average

Reply rate

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Industry average 32.8%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2642of 2979 ranked in Food & Beverage
Top 89% · Bottom Tierup 22 from last month
#1 (best)#2979 (worst)
#2640Peer
#2641Peer
#2642This company
#2643Peer
#2644Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

63% of reviews positive, 36% negative

63%
positive
  • Positive63%
  • Neutral2%
  • Negative36%

Sentiment Balance

Covering October 2021 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Loyalty
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Customer Support
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Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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