Based on public reviews and response behavior.
106 reviews over 378 days (about 8.5 per month). Busiest month: 15% of reviews. Languages: en 100%.
Apparel & Fashion average: score 64.0, rating 4.25 stars, reply rate 36.5%, over 3,066 ranked companies · benchmark 19 Oct 2026
Score
55.1
Industry average 64.0
8.9 below average
Rating
3.75
Industry average 4.25
0.50 below average
Reply rate
—
Industry average 36.5%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 30% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 106 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,066 ranked companies in Apparel & Fashion (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.239). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 64 mentions with a sentiment score of 76.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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