Customereye

Coffeelink

Food & Beverage • United Kingdomwww.coffeelink.com

Review data last updated .

Based on public reviews and response behavior.

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177 reviews over 166 days (about 32 per month). Busiest month: 29% of reviews. Languages: en 96%, unknown 3%, ar 1%.

Overall Score

82/100
Short observation window (166 days)
+4.2 vs. last month4.60 ★ average rating · 177 reviews
82/100 from 177 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Food & Beverage average: score 61.8, rating 4.29 stars, reply rate 34.3%, over 2,056 ranked companies · benchmark 6 Oct 2026

Score

82.2

Industry average 61.8

20.4 above average

Rating

4.60

Industry average 4.29

0.31 above average

Reply rate

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Industry average 34.3%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#161of 2056 ranked in Food & Beverage
Top 8% · Top Tier
#1 (best)#2056 (worst)
#159Peer
#160Peer
#161This company
#162Peer
#163Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral0%
  • Negative19%

Sentiment Balance

Covering August 2026 — 51 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Pricing
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Product Quality
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Delivery Shipping
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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