Customereye

CMTIA

Finance & Insurancewww.cmtia.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 319 days (about 19 per month). Busiest month: 18% of reviews. Languages: en 100%.

Overall Score

76/100
−20.0 vs. last month4.88 ★ average rating · 200 reviews
76/100 from 200 reviews over 11 months, moderate confidence.

Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.2%, over 1,998 ranked companies · benchmark 5 Oct 2026

Score

76.1

Industry average 62.9

13.2 above average

Rating

4.88

Industry average 4.27

0.61 above average

Reply rate

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Industry average 49.2%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#310of 1998 ranked in Finance & Insurance
Top 16% · Top Tier
#1 (best)#1998 (worst)
#308Peer
#309Peer
#310This company
#311Peer
#312Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

90% of reviews positive, 11% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative11%

Sentiment Balance

Covering August 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Response Speed
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Pricing
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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