Customereye

Choq

Supplements & Nutrition • United Stateswww.choq.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

69/100
+12.5 vs. last month4.67 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Supplements & Nutrition companies

#42of 301
Top 14% · Top Tier
#1 (best)#301 (worst)
#40Peer
#41Peer
#42This company
#43Peer
#44Peer

Overall Customer Sentiment

Category Leader

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering July 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 25% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 998 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
23.0%
Product Quality
17.0%
Response Speed
13.1%
Delivery Shipping
10.2%
Loyalty
9.5%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100
40/100
signal score
  • Built from a negative-review share of 16.8% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
87.9%
4
2.3%
3
3.1%
2
2.3%
1
4.4%

Based on 1,000 analyzed reviews. Sentiment is slipping: 61.5% of reviews in the last three months were positive, compared with 90.9% in the three months before that.

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