Chillblast

Computers & Hardware • United Kingdomwww.chillblast.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

65/100

+0.7 vs. last month4.17 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Computers & Hardware companies

#18of 127

Top 14% · Top Tier

#1 (best)#127 (worst)

#16Peer

#17Peer

#18This company

#19Peer

#20Peer

Overall Customer Sentiment

Category Leader

77% of reviews positive, 23% negative

77%

positive

Positive77%
Neutral1%
Negative23%

Sentiment Balance

Covering November 2024 — 48 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

15.6%

Customer Support

14.9%

Product Quality

14.5%

Loyalty

11.9%

Response Speed

10.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Problem Resolution, making up 7.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100

37/100

signal score

•Built from a negative-review share of 16.7% across this company's analyzed reviews.
•12 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

72.8%

4★

5.5%

3★

3.3%

2★

2.7%

1★

15.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 88.3% of reviews in the last three months were positive, compared with 93.1% in the three months before that.

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