Based on public reviews and response behavior.
600 reviews over 33 days (about 553 per month). Busiest month: 63% of reviews — one month dominates this sample.
Printing & Signage average: score 66.5, rating 4.64 stars, reply rate 38.6%, over 884 ranked companies · benchmark 10 Oct 2026
Score
49.3
Industry average 66.5
17.2 below average
Rating
4.92
Industry average 4.64
0.28 above average
Reply rate
—
Industry average 38.6%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 22% negative
Covering November 2024 — 377 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 23% negative and 1% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 884 ranked companies in Printing & Signage (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 49.3 sits in the bottom quarter of about 900 ranked Printing & Signage companies (25th percentile: 57, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 93% of reviews against an industry average of 39%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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